Mode of Payment:
- Accepts credit and debit cards Visa and MasterCard upon online booking.
- Third-party credit cards are not accepted.
- The credit card presented must be in the name of the authorized renter.
- Bank transfer is allowed.
Cancellations Policy and Refund:
- Full refund if the renter cancels their reservation within 7 to 3 days before the rental starts.
- No refund if the renter cancels less than 48 hours before the rental starts.
Extension of Rental and Penalty:
- Renter must advise KotakinabaluSky immediately for any rental extensions, additional drivers, or changes in pick-up/return locations.
- Failure to notify will result in a penalty.
Other Charges:
The renter shall pay the following charges:
- Rental charges and other optional charges as per the rental agreement.
- Charges for loss or damage resulting from non-compliance.
- Refueling charge for insufficient fuel tank upon return.
- Fines and court costs for parking, traffic, or other offenses.
- Full cost of repairing or replacing the vehicle if damaged or stolen.
- Loss of income charges if the vehicle is unable to be rented out due to repairs or total loss.
- Diminution in value of the vehicle on resale due to damage during the rental period.
- Charges made by authorities as a result of a seizure.
- Rates for delivering and collecting the vehicle.
- KotakinabaluSky costs, including legal fees, incurred in collecting payments.
- Value-added tax and other applicable taxes and levies.
These terms and conditions outline the payment methods, cancellation policy, penalties for extensions, and various charges associated with renting a vehicle from KotakinabaluSky.